By May 2018, companies within the European Union must comply with the European Directive ‘General Data Protection Regulation’, better known by the English abbreviation GDPR. BekaertDeslee chose the pragmatic approach of LoQutus to enable compliance with the new privacy legislation.
IT-service provider M-Team is the informatics partner for independent and neutral health insurance funds. Its teams of analysts, developers, project leaders and network/system engineers ensure the optimal electronic processing of the repayment of healthcare proceeds. M-Team is dedicated to guaranteeing reliable and safe access to IT applications for its users. This also requires rapid response to changes in legislation.
LOQUTUS HELPS RENSON RESTRUCTURE ORDER PLACEMENT AND RECORDS MANAGEMENT PROCESSES
Renson, specialising in ventilation and solar shading, has a history of pursuing continuous product innovation. However, two specific problems had slowed its growth: the lack of uniformity in records management and insufficient streamlining of the order placement process. Strategic partner LoQutus brought Renson a comprehensive solution with the development of a web application/product configurator that set the company back on the path to growth.
AT KIND & GEZIN, THE PRAGMATIC AND GOAL-DRIVEN CASE ANALYSIS BY LOQUTUS OUTLINES NEW CASE MANAGEMENT SYSTEM FOR IMPROVED INFORMATION SHARING AND PROCESS AUTOMATION
Kind & Gezin (K&G), together with external partners, establishes ‘Huizen van het Kind’ to support local families with children. Its ‘Huizen van het Kind’ programme is now in full swing in Flanders and Brussels. However, K&G had not found a suitable case management system yet to manage its start-up efforts and carry on business, including management of the application process for accreditation and subsidies by prospective ‘Huizen van het Kind’ participants.
LOQUTUS AND MÖBIUS SUPPORT VYGON TO IMPROVE INTERNAL COMMUNICATIONS AND CREATE A MORE COHESIVE UNIFIED ORGANISATION
Vygon is a leading global player in the field of single-use medical and surgical equipment, with a strong emphasis on product innovation, development and reliability. Made up of 26 independent affiliates across the globe, the company is seeking to improve communication and cohesion between the affiliates and promote a stronger sense of belonging to a single group among employees. LoQutus collaborated with its parent company Möbius, a specialist in supply chain management, to create a bespoke digital platform for Vygon that would support them in this venture.
LOQUTUS CASE MANAGEMENT SYSTEM STREAMLINES WORKFLOW FOR ABB
The Agentschap Binnenlands Bestuur (ABB) needed a new reference architecture and accompanying technology to better support its back-office staff and to create a new digital help desk. LoQutus, in close cooperation with internal administrators and users, delivered a Case Management System that optimises the quality of service ABB can provide while establishing a flexible architecture that will be responsive to changing requirements for some time to come.
FROM CHIMPS TO CHAMP - GHENT PORT COMPANY OPTIMISES INFORMATION MANAGEMENT WITH LOQUTUS
As a limited liability company under public law, Port of Ghent has to assume various managerial responsibilities to safeguard a consistent day-to-day operation of the port. In practice, it makes sure the required infrastructure is in place to enable the smooth operation of both the shipping and goods traffic.
Ghent Port Company has many responsibilities including those for the rights, security and environmental licenses. All involve substantial administration and invoicing and of the 160 employees, 125 of them are directly involved with these daily requirements.
AGIOn manages the subsidy landscape for private, local and provincial education. As employees managed thousands of paper cases every year, there was a need for extensive digitalisation to help with the quick and efficient processing of cases. That is why AGIOn and LoQutus jointly started the ‘ALPHA’ project in 2010: AGIOn Launches a Procedural Revamp with Ambition.
Van de Velde creates, produces and commercializes luxurious women’s lingerie under its own brand names. Van de Velde is originally a Belgian company. All key activities are managed from Belgium: design and product development, purchase, quality control, administration, distribution, sales and marketing.
Alpro is the European pioneer in developing nutrition products and drinks based on soy. For more than 30 years, Alpro strives for a healthy, sustainable way to produce and sell products.
Alpro has been a LoQutus customer for many years. We have guided them through various steps in the past, and have successfully delivered migration and customization services for their process-driven Enterprise Content Management (ECM) platform.
Created in 1994 by the industry sector, Fost Plus is a non-profit organisation responsible for collecting and sorting household packaging waste in Belgium. However, the 20-year old existing Fost Plus client-server platform, no longer meets current needs and the company wanted to better align business and IT. As a result, Fost Plus created a well thought out renewal project with LoQutus as a strategic partner.
In order to achieve a better monitoring of the technical components of vehicles, sales equipment and devaluation machines, STIB-MIVB decided in 2010 to cooperate with LoQutus and IBM to configure a software layer which makes it possible to collect, analyze and report on all data. For this case we configured and integrated IBM Operational Decision Manager and IBM Business Monitor.
STRATEGIC PARTNER LOQUTUS OPTIMIZES SOA-PROJECT BY USING REAL HANDS-ON EXPERIENCE
CM opted for Service Oriented Architecture (SOA) which prompted strategic partner LoQutus to create an internal base for the project and provide the required expertise. In this field, LoQutus is certainly not an amateur and CM would immediately reap the benefits from its experience.
Follow-up on member files and periodic declarations at the Recupel’s Declaration Department was handled via a loose web of applications and manual steps, making the task difficult. The request to strategic partner LoQutus was to develop a new customised application that centralises all information and processes. At the same time, all historical data needs to be correctly migrated to a new database model.