Alpro

Executive summary

Alpro has been a LoQutus customer for many years. We have guided them through various steps in the past, and have successfully delivered migration and customization services for their process-driven Enterprise Content Management (ECM) platform.

Challenges

Alpro faced a multitude of challenges on their dated ECM platform.

  • To start, the ECM platform needed to give their production and lab teams a way to deliver efficient documentation for working with the machines and material at their plants. These documents are key to the success and safety on the production floors.
  • In addition, in order to be ISO compliant, these production and lab documents need to be carefully managed and can only be altered by using a controlled process.

With the current cloud movements, Alpro is also challenged to make a choice among the range of alternatives in the complex landscape of on premise, in the cloud, or hybrid deployment content management scenarios. The Marketing department is pushing to get new tools for working in a more digital world, where the barriers between physical and digital are fading.

  • Finally, the next challenge will be to upgrade their ECM platform to the latest version , allow current state-of-the-art collaboration tools and provide a more integrated experience within the Microsoft stack.

Approach

At Alpro, we applied our approach to ECM on several levels. We introduced an ECM program that could deliver an iterative approach to incremental information development. This management of information for the organisation allows Alpro to draw a strategic blueprint of the future organisation and define a clear roadmap to achieve the future state.

In that blueprint, the central management of content types and taxonomies is crucial to the success of their production and lab documents. Within just a few workshops, Alpro was offered a great deal of insight and guidance on how to approach their content classification effort. Thanks to our hands-on and in-depth perseverance, the coverage of the metadata model was guaranteed to span all of their current and most of their future data requirements.

To optimise the use of production and lab documents, we analysed the business requirements for a consultation page that uses smart filtering and grouping to show the most relevant documents to plant workers. The solution was architected using our in-depth SharePoint know-how using a combination of SharePoint farm-level and client-side technologies in SharePoint 2007. All of this work was done with the migration to a more recent version of SharePoint 2013 in mind and to minimise the amount of rework required in the near future.

Results

  • Synchronized content metadata models across departments
  • Employees submit change requests in a controlled process. This improves the quality of the production and lab documents and leads to higher efficiency and less frustration on the plant floors.

The next step

Isalien Van Laere

isalien.vanlaere@loqutus.com
+32 (0)9 242 83 06